Phone
Call (888) 931-3704, Monday through Friday, 8 a.m. to 6 p.m. Mountain time. Calls are answered by the Split Rent Payments support team, not a lender.
Write to [email protected]. Most emails are answered within one business day. Please do not send your full Social Security number or bank account numbers by email; if a lender needs documents, upload them through the lender's secure link.
Mailing address
Split Rent Payments 6392 Fallbrook Road, Suite 435, Boise, ID 83747
Who to contact for what
| Question | Contact |
|---|---|
| How the form works, what a page means, a correction to an article | Split Rent Payments, by phone or email |
| Status of a request you just submitted | The lender that responded, via the link in your offer |
| Payment date changes, payoff amounts, statements | The lender that funded your loan |
| Removing your information from our records | Split Rent Payments, by email, per the privacy policy |
| Leaving a review | Split Rent Payments, by email, with the first name and city you want shown |
Before you call
The answers to most questions are on the FAQ, the how it works page, and the eligibility guide. If you have received an offer and want to understand it, the rates page and the calculator will usually resolve the question faster than a call.
Scam warning
Split Rent Payments and the lenders in its network never ask for a payment, gift card, or wire transfer to release funds. If anyone claiming to represent us asks for money before funding, stop, do not pay, and call the number above.